Sun King
Job location: Nairobi, Kenya
About the role:
Product Operations Associate is a part of the Digitization & Automation team and works closely with the in house tech team and other business stakeholders to help Sun King design, develop and implement intelligent, tech-enabled solutions to help solve a large variety of our Business problems. This position reports to the Product Manager.
What you would be expected to do:
- Monitor technical issues/bugs raised by stakeholders related to our mobile applications/portals/automations and lead coordination with the development team to get it sorted.
- Ensure day-to-day functioning and monitoring of current products by handling configurations and change requests.
- Rolling out of new products/features/automations and resolving stakeholder queries/issues.
- Automate business processes using tools like Zapier/Google Scripts, and other automation tools.
- Partner with cross-functional groups and support the Product Manager in the entire product lifecycle, from design to development to launch.
- Create Flow Charts, Mock Screens, and PRDs for business requirements, user requirements, functional & non-functional requirements and system requirements following the guidance of the Product Manager.
- Accountable for testing of applications/solutions/web panels at various stages of the lifecycle.
You might be a strong candidate if you have/are:
- 2+ years of experience in the product management domain with strong task prioritization skills.
- Good communication and project management skills.
- Decent hands-on Excel and SQL Experience.
- Detail oriented and has a deep sense of ownership with accountability.
- Ability to quickly adapt and resolve conflicts in a multi stakeholder scenario.
What Sun King offers:
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.
