Fin
Department: Sales
Reports to: Regional Branch Manager
Employment Type: Full-Time
Job Summary
The Sales Team Leader is responsible for recruiting, supervising and motivating a team of sales agents to meet and exceed customer acquisition and loan disbursement targets.
The role involves driving sales strategies, managing field activities, monitoring performance, and ensuring that high-quality leads convert into active borrowers.
The ideal candidate must have strong leadership, sales expertise, and a deep understanding of the company’s loan products.
Key Responsibilities:
- Recruit, lead, mentor, and manage a team of sales agents to achieve individual and team targets
- Develop and implement sales plans to drive uptake of loan products
- Monitor team performance through daily check-ins, sales reports, and KPIs
- Conduct field visits to support the sales team and ensure high-quality client engagement
- Ensure the team adheres to compliance standards, including KYC, data privacy, and loan qualification criteria
- Support onboarding and training of new sales team members
- Analyse sales data and provide feedback for continuous improvement
- Resolve client and team issues quickly and professionally
- Report regularly to senior management on progress, challenges, and new opportunities
Qualifications & Experience
- Bachelor’s degree/Diploma in Marketing, Business, Finance, or a related field
- 2–4 years sales experience in financial services or microfinance
- At least 1 year of team leadership or supervisory experience
Skills & Competencies:
- Strong leadership and team-building skills
- Excellent communication, negotiation, and interpersonal skills
- Target-driven with a passion for sales and customer satisfaction
- Ability to train, motivate, and monitor a performance-based team
